Why Choose Simpson Group?
We work to provide the best possible support and to guide our clients step by step through the insurance process. To do this we stay up to date and in touch with the companies that are on the cutting edge of the health insurance industry. This means a regular review of insurance company practices coupled with a consistent review of developing product lines and changes in this fast-paced industry. We also make it our practice to stay on top of the changes to the provincial healthcare schemes, and many of the immigration laws, to provide the most accurate and informative advice possible.
We know that many of you like to shop and going on vast internet searches can be a great source of satisfaction. However, you run a great degree of risk in purchasing something inappropriate, ineffective, or in the worst-case scenario not designed to cover the risk, you are trying to cover. We often have conversations with clients that have sourced out coverage on their own on the internet, who have been significantly exposed to the risk that they thought they were covered for by purchasing that policy.
Using a company with the degree of specialization that we offer will give you the peace of mind knowing that you will be covered with the appropriate plan.
We are in a unique position where we have built strong relationships with our providers, this allows us to have open lines of communication with them regarding coverage, claims, and any questions that may arise. This also gives us the ability to fine-tune some of our plans to make them a better fit for you. We take pride in representing our clients with integrity and honesty.
We have access to updated information, many times even before it goes into effect. In a rapidly changing industry, we work to communicate those changes to our clients, giving them a better understanding of how they impact their coverage. Many times, those changes are positive improvements, but it is during the times when the changes are restrictive or exclusionary that our communication becomes even more important.
In some cases, there are grey area claims that may end up being declined. Where upon review of a claim, it is our opinion that our clients should be approved for their claim, we are happy to have them sign a privacy release to get us involved. At the time of writing this, we have successfully had all claims that we challenged as being payable claims approved and paid out by our insurers before they had to go to any secondary resource for resolution. This is an important service we offer, and it requires our clients to notify us that they would like our help.
Thanks for everything today — we appreciate your informed approach to travel insurance and will continue recommending you.
– B & L Anderson
Working with us provides our clients with the opportunity to have a guide throughout the whole insurance process. We are committed to instilling confidence as well as providing a great deal of comfort at every step along the way.
Thanks again for your wonderful help getting the right insurance. You were very helpful, friendly, humorous, knowledgeable, and thorough. And you saved us some money to boot, which for us is nice but not the most important part. Getting it all right so we can relax and feel confident that if something happens, God forbid, we are covered.
– S Mowat